Login issues
Check that your email is typed correctly, request a new code, and use the latest code from your inbox.
Support
How can we help?
Email hello@trytav.com for account help, safety questions, or product support.
Profile and photos
Use Profile > Edit to update your bio, selected city, nickname, and photos. You need at least one profile photo.
Safety tools
Use block or report from another person's profile or chat when something feels wrong. Blocking hides each person from the other in discovery and chat.
Account questions
For account help, contact hello@trytav.com. Include the email address you use for Tav, but do not send login codes or private messages.
Website
Visit Tav online for updates and support information.
Immediate danger
If you are in immediate danger or someone is threatening harm, contact local emergency services first.
Still need help?
Email hello@trytav.com and include the email address you use for Tav.